Billing and Refunds.
Please check the Pricing Plan with the latest billing options we provide. Chairman's Academy™ may, at any time, change the prices and packages it offers. It is the responsibility of the client to watch for these updates. Month-to-month clients will be given three billing months to switch into a new plan if their current plan becomes unavailable. Yearly contracts will not be affected in the same fiscal year. Refunds may be given at the discretion of the company and is subject to our refund policy.
Any charge-backs or declined payments made by clients against Chairman's Academy™ will incur a $60 service fee per charge-back, on-top of the existing amount charged back and owed to Chairman's Academy™ . However, if this charge is deemed interest for purposes of usury laws, then this charge is reduced to the maximum allowable charge under the applicable usury laws, and any excess received shall be credited to Client’s account or refunded.
No pro-rated refunds will be given for clients who cancel their service during the middle of their billing cycle and they will be billed the full amount at the end of their current billing cycle.
If a client’s payment is not made on time, Chairman's Academy™ reserves the right to remove or revoke any discounts associated with client account, and/or suspend the client’s account until payment is made.
A client on a monthly plan will be charged at end of their billing cycle, i.e., post-pay, except for their first monthly payment which will be collected on the day they subscribe for a Chairman's Academy™ plan.
A client on a yearly plan will be charged at the beginning of their yearly billing cycle, i.e., pre-pay. Any monthly overage fees that apply will be charged at the end of each monthly billing cycle.
Overage charge Alert:Each plan allows a limited number of Administrators (Admins). Each Admin over the plan limit will be charged at a rate of $50per Admin, per month, e.g., if the client’s plan allows 5 Admins and the client has 8 Admins, the client will be charged an additional $150 fee for the 3 Admins that are over the plan limit.
Overage charge Alert:Each plan allows a limited number of Managers (Manager). Each Manager over the plan limit will be charged at a rate of $35 per Manager, per month, e.g., if the client’s plan allows 5 Managers and the client has 8 Managers, the client will be charged an additional $105 fee for the 3 Managers that are over the plan limit.
Overage charge Alert:Each plan allows a limited number of Teachers (Teachers). Each Teachers over the plan limit will be charged at a rate of $35 per Teacher, per month, e.g., if the client’s plan allows 5 Teachers and the client has 8 Teachers, the client will be charged an additional $105 fee for the 3 Teachers that are over the plan limit.
Overage charge Alert:Each plan allows a limited number of Users (Students). Each User over the plan limit will be charged at a rate of $35 per Student, per month, e.g., if the client’s plan allows 100 Users and the client has 105 Users, the client will be charged an additional $175 fee for the 5 Users that are over the plan limit.
Overage charge Alert: Each plan allows a limited number of Courses (Course). Each Course over the plan limit will be charged at a rate of $35 per course, per month, e.g., if the client’s plan allows 150 Courses and the client has 152 Courses, the client will be charged an additional $70 fee for the 2 Courses that are over the plan limit.
Overage charge Alert: Storage for content and client files is specific per package. Each account that exceeds the package storage limits will be charged $50 per 25GB extra.
Clients on a yearly plan will be automatically renewed to another year commitment once their previous yearly plan expires. Charges for the new yearly plan will be based on the most up-to-date price for their respective plan.
Clients who cancel accounts will lose all previous discounts and pricing if they want to return to Chairman's Academy™ in the future. They will also lose all of their data within 30 days of cancellation.
Custom certificates must be provided as an HTML template by the client. If the client cannot provide an HTML template, Chairman's Academy™ will convert the certificate template provided by the client (e.g. PDF, PNG, JPG) to an HTML version for the client, free of charge, once every six months (two per year), on any yearly plans offering a custom certificate. If the client requires a new custom certificate to be converted to HTML, there will be a fee. The customer can also request the HTML code of the existing certificate if they wish to make changes to it. Due to the dynamic nature of custom certificates, Chairman's Academy™ will do its best to convert the customers provided template as accurately as possible to an HTML template. However, this conversion process is not guaranteed to be 100% accurate.